Services

Providing IT Solutions for ALL of your Technology Needs!

We are here to help you with your IT solutions

When you call us, you can be assured you are receiving professional service and advice. Our technical team, hold some of the most highly regarded industry qualifications.

Computer Troubleshooters Hallett Cove provides a broad range of technology services that are customised to each client’s needs.

We provide rapid response times when your technology is down, and then work with you to prevent further downtime and offer solutions to protect your technology networks and hardware into the future.

Why are we the best?

Computer Troubleshooters Hallett Cove is locally owned and operated, but is backed by the power of the Computer Troubleshooters Global family.  As the largest international computer services franchise, we are able to bring world-class technology services and solutions right to your door.

Computer troubleshooters is Australia’s largest IT support franchise network, servicing Australia since 1997.

As a global group of over 500 technicians we spend a great deal of time sharing and learning IT information that changes daily as new products, developments and threats appear on the horizon. That’s why you can rely on Computer Troubleshooters Hallett Cove to provide you with the tools, knowledge and guidance to be able to make the most of the technology you use every day – we love IT.

We understand the technology needs of the small business owner because we are a small business, too.  We spend time getting to know you and your business so we can provide solutions that are aligned with your current technology needs and budget. We also gain an understanding of your future goals, so as your business grows and evolves you can rest easy knowing that your technology is also prepared to grow with you.

Are you worried about your home computers as well?  So are we!  The security of your systems and data is a critical issue that we are very passionate about.  We know it is very important for you to be able to access your files and the internet when you need it.  That is why we offer a wide range of solutions to keep your systems working properly and safely.

As a local business we believe that in getting to know you and your family or your business, we become your trusted IT Service adviser. We build a relationship together to help effectively manage your technology.

We are able to give you or your business the attention needed and deserved from your IT service provider. We will go the extra mile to research and find a solution to your technology issues or questions.  We will utilise industry leading technology and solutions that we think will enhance your home office environment or bring your business the productivity and efficiency you need to stay ahead of your competition.
You will no longer have to try to figure out who to call, or get bounced around from vendor to vendor, should you have a technology issue. Or worse ringing a centralised call centre – spending half your time identifying who you are and the other half telling them your IT set up – all before you have told them your problem.

You have the ability to call us personally at our locally owned and operated office for every technology issue. We will answer the phone, recognise you as one of our valued clients, have a chat, then work hard to resolve all of your technology issues correctly, the first time. That’s a big difference as a client  – instead of being a treated like a number that is served like a ping pong ball.

Computer Troubleshooters Southern Adelaide

Some of our main IT Solutions include:

Computer-troubleshooters-hallett-cove-February-2018-VOIP-Reshaping-Business-Communications-blog-post

VoIP Solutions

Your business phone system in the cloud.

Make and take calls with your number anywhere using a VoIP solution, VoIP phone and mobile app options.

Do you already have a system in place but paying crazy prices? We can move you across and start to save you money!

Computer-Troubleshooters-services-microsoft-office-365

Cloud Services

Our team can provide setup, support and advice in a range of cloud-based solutions, including:

Microsoft 365 CLICK HERE

Exchange email CLICK HERE

Cloud Hosted Backup Solutions CLICK HERE

Anti Virus and Anti Spam Solutions CLICK HERE

Computer-Troubleshooters-services-managed-services

Managed Services

Our managed services business is designed to look after our customer’s first. We watch over your business tech as if it’s our own. We also provide a Protection Plan solution, with 3 different options – Base with no support added. Action with included remote and telephone support. Proactive that includes onsite support. We can help even tailor a solution to suit you.

Our helpdesk is always available, our technicians are there to handle, administer and look after the areas of your technology you need us to.

Data Recovery

Computer Troubleshooters Hallett Cove are an authorised partner of Ontrack®. Part of the services we can offer to you is that we will provide you with a detailed file listing which can give you peace of mind that any specific files or folders are definitely recoverable before committing to the full recovery cost. Ontrack® Data recovery services offer industry leading solutions to recover data from virtually any type of data storage device.

Computer-Troubleshooters-services-data-management-backup-recovery-services

Data Backup

As Australia’s largest IT franchise support network we have access to industry-leading data backup options that provide you with the highest level of confidence that your data is safe at a price that you can afford.

Making sure your data is safe needs to be a top priority. Choose from local or cloud backup.

Computer-Troubleshooters-services-onsite-IT-support

On-site IT Support

Computer Troubleshooters provide on-site IT support throughout the Southern Adelaide area – for both businesses and home users. Our qualified and experienced team of professional technicians are on call to visit customer’s premises when needed.
Hourly Rate Billing. No Call out Fee. Fast Response Times.

CT-services-cloud-services

Remote Support Services

The fastest way for Computer Troubleshooters Adelaide South to provide support is via our Remote Support tool which allows us to troubleshoot issues without having to leave your office or home. As long as you have internet access, our experts can remotely diagnose and even repair many issues.

Computer-Troubleshooters-services-hosted-exchange-email

Hosted Exchange Email

Hosted Exchange is a Microsoft Email product that allows the central email server for your email to be located in an Australian Data Centre and provides all the functionality of an on premise email server without the capital, operating or maintenance costs. As a subscription service you can get Enterprise grade email with your company domain name, shared calendars, and public folders on multiple devices anywhere in the world.

Computer-Troubleshooters-services-computer-repairs-and-troubleshooting

Computer Repair

Our experts covering the Southern Adelaide area can respond rapidly to your call and make an appointment to visit your home at an agreed time. Once on site we work quickly to diagnose the problem and establish a plan of action to correct technology issues and get your devices back to work with minimal downtime.

Computer-Troubleshooters-services-products-hardware-software

Products – Software & Hardware

Desktop PC’s, Laptops, Tablets, Servers, Printers, Modem routers, Switches and more, we supply them all. As part of a global network, we have access to a huge amount of hardware and software vendors. We can supply, install and configure them. Upgrades, more memory, bigger faster hard drives, faster video cards, wifi extenders, or any other upgrade you need.

Computer-Troubleshooters-services-residential

Residential Home Services

Everyday more and more homes are increasing their connectivity and reliance on technology as part of normal day living. Whether it’s the home Wifi – connecting laptops, phones, tablets and smart TV’s, to the reliance on applications related to Home Security camera systems to efficient usage of power and lighting. The need for a reliable, knowledgeable professional technician is greater than ever.
Learn more about the range of services Computer Troubleshooters.