NBN and VoIP Be Ready

As the nbn is rolled out many people are asking do I need to do anything? Do I need to switch to the nbn? Will I need to update my phone system etc. The fact is that as the rollout reaches your area every business needs to be ready to switch to the nbn.


Because it has been mandated that the following services will be terminated: Home/Landline services from Telstra and other providers, internet services that are ADSL, ADSL2, ADSL2+ and cable services from Bigpond and Optus.

How do you know and how long do you have to migrate?

When your location is ready it is a great opportunity to assess new technology options such as VoIP. (Voice over the Internet Protocol). Some people are concerned with using internet-based phone systems due to the low sound quality and unreliability. Thanks to the NBN, that’s all changing.

VoIP Explained

In Australia, the internet is largely powered by a system of copper cables, which can result in slow downloading and uploading speeds, thus creating problems when making phone calls. Now, Australia is unleashing its NBN network, which will see the copper cables replaced with fibre-optic alternatives.

Fibre-optic cables can carry signals much faster than copper wires. As a result, internet-based phone systems will become more reliable, which is why now is a good time to consider switching to a  VoIP phone soluion. Essentially, thanks to VoIP, you can have clear conversations in real-time with anybody in the world, provided you both have an internet connection.

The Benefits of VoIP for Small to Medium-Sized Businesses?

From reducing your expenses to expanding your reach, here are the benefits of VoIP for small to medium-sized businesses in Australia.

  • Cost

Both the installation and running costs of a VoIP system tend to be lower than a traditional phone system. Because your VoIP is powered by your internet, you don’t need to install phone lines, meaning you’ll only have one bill for your internet usage and phone calls.

  • Accessibility

Distance is no obstacle when it comes to making phone calls with a VoIP system. If you have an internet connection, you can communicate in near real-time. You can use additional communication services like video conferencing.

  • Flexibility

As you grow you can scale your business with extra capacity as required.  How? With VoIP, you simply need to extend your bandwidth. There’s no limit to the number of VoIP phone handsets you can use.

  • Additional features

With a traditional phone system, you often pay an additional fee for features such as call forwarding, voicemail, call waiting, and caller ID. VoIP systems are flexible and cost effective when deploying extra services.

Learn More about Our VoIP Services

If you’re a small to medium-sized business that wants to cut costs, improve communications and be prepared to have a phone system that can easily be adapted to suit your unique requirements, you should learn more about VoIP for NBN. Contact our experts today and we’ll gladly provide more information.

How to take the pain away by using Computer Troubleshooters?

Our network of offices has invested in becoming accredited NBN advisers. The benefits of using a NBN accredited adviser are:

  • Smooth transition

Using a NBN business adviser will allow you to focus on your business with an adviser working through the challenges of your migration. They take the headaches on, as you remain productive in your business.

  • Minimise risk of disruption

Migration requires time and is complex, there are many pitfalls that can lead to delays and disruption to your ability to trade effectively. The adviser is across the technology and therefore can predict the issues and proactively avoid them ensuring your transition is completed in the quickest possible time.

  • Choices: choosing the right solution

The role of the adviser is to understand your business needs today and into the future. Those business needs should dictate the choice of the solution. The adviser can explain, simplify and help you understand how the solution meets your needs best. They provide the peace of mind that you are selecting the right solution.

  • Maximising the benefit of the nbn

The NBN will initially involve a change but it brings many more opportunities to digitise your business and transform it increasing your productivity and profits.  Your local Computer Troubleshooters NBN adviser can help you identify and map the areas for digitalisation. Plan to benefit and transform.