VoIP solutions

Your business phone system in the cloud

Are you thinking of upgrading your phone system, or moving to a VoIP solution?

Hosted PBX offers a significantly richer feature set compared to older on-premise deployments. Are you ready to move your phones to a VoIP Solution today?

‘Hosted PBX’ is used to describe a phone system that is hosted in the cloud (or Internet) and works via VoIP (Voice Over Internet Protocol).

Give your business a competitive advantage without high startup costs

CLIENT REVIEW

Travelaffare Blackwood have changed our phone systems over to the VoIP phone solutions through CT Hallett Cove.

Could not be happier 😊 great system and brilliant value for money. Would highly recommend. Lyndall Young – owner

Travelaffare

Read more about NBN and VoIP ready in our recent blog post CLICK HERE

COMPLETE SETUP

We provide the complete setup of your phones, onsite setup, with telephone support after install. We can tailor your phone system completely to your requirements.

PHONES

We can provide the phones you need for your business. CLICK HERE to check out some phone options below.

Get in touch for a quote today.

EASY BILLING

You can choose from post paid or pre paid, billing is so easy.

Affordable rates and budget friendly plans.

Flexible pricing packages (inc GST) for VoIP Solutions

COMPANY STARTER
per user/per month
$7.95
Subscription Breakdown:
Australian phone number $0.65
User licence $3.95
SIP or MS Teams device licence $3.35
Call plan subscription $0.00
$7.95
Call rates:
Australian Local & STD calls 10c per call
Australian mobile calls 13.9c p/min
13/1300 calls 25c per call
CONTACT US
UNLIMITED SAVER
per user/per month
$14.95
Most Popular
Subscription Breakdown:
Australian phone number $0.65
User licence $3.95
SIP or MS Teams device licence $3.35
Call plan subscription $7.00
$14.95
Call rates:
Australian Local & STD calls unlimited*
Australian mobile calls 8.8c p/min
13/1300 calls 22c per call
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UNLIMITED PLUS SPECIAL
per user/per month
$34.95
Limited time offer
was $44.95
Subscription Breakdown:
Australian phone number $0.65
User licence $3.95
SIP or MS Teams device licence $3.35
Call plan subscription $26.00
$34.95
Call rates:
Australian Local & STD calls unlimited*
Australian mobile calls unlimited*
13/1300 calls unlimited*
FREE calls to 50+ countries unlimited*
CONTACT US

Feature Highlights

CALL PARKING

You can now send calls to the predefined call parking slot and retrieve it from another phone in your business.

VOICEMAIL TO EMAIL

Any message that is left on your voicemail can be sent to you by email so you can listen to it from anywhere easily.

SRTP

Add security to your voice calls by using SRTP within the network. By enabling this feature you can allow for 2 way security that will prevent intruders listening to your important calls.

USER PERFORMANCE REPORTS

See who answers or makes the most calls, call duration, missed calls and more.

SIMULTANEOUS RING

Your call can be forwarded to multiple telephone numbers simultaneously. This can also include our call confirm feature that will prevent the call from going to your mobile voicemail.

TIME CONDITIONS

Calls can be diverted to different destinations based on time of day or days of the week. For example, calls can be diverted straight to voicemail after hours.

INTEGRATION WITH MICROSOFT 365

Add PSTN calling functionality to your Microsoft Teams users. Make and receive calls at our competitive rates. Use all of the cloud mPBX features together with Microsoft Teams.

RING GROUP

Ring group allows you to set a number of users on your hosted mPBX to ring simultaneously. e.g. You can have a ring group for the sales department. Each phone in the department will ring when this group is called.

CALL RECORDING

Call recording feature can be enabled for inbound and/or outbound calls. Each recording is then emailed to the email address specified with information about caller ID, time, User name. We do not store recordings on our system.

ANNOUNCEMENT

When a call is connected, our system can play pre recorded greeting. After that it can play music to the caller while the call is being diverted to phones.

QUEUE

If you are unable to pickup a call immediately the call can be placed in a queue with your customised music on hold. Caller can be prompted to press 1 to leave a message during the wait.

VOICE MENU

Interactive Voice Response (IVR) menu provides callers with a greeting and number of interactive options which allows them to be directed to the appropriate department, person or information (e.g. press 1 for sales, 2 for support…).

CONFERENCE

You can now organise conference calls with unlimited number of participants along with regular conference calls.

CALLER ID PREFIX

Caller ID prefix is an add-on to caller ID shown on your IP Phone for incoming calls that go through the call flow. This prefix allows you to identify where the call is coming from (e.g. Sales: 08 0000 0000).

CALLER ID ROUTING

Allows you to filter inbound calls based on their callerID (e.g. calls from NSW with prefix 02 would go to your Sydney office, while other calls will go to main queue).

INTERNAL NUMBER

Each user in the system will be assigned short 4 digit number. You can call each other within the cloud PBX using short numbers.

BLACKLIST

Allows you to block calls from a given list of numbers. You can create large lists and block calls from unwanted services.

FAX TO EMAIL

Your inbound number can be configured to receive faxes which are then converted into PDF and sent to you by Email. Subscription required.

CALL DIVERSION

You can divert calls to any other number, or configure simultaneous ring to multiple external numbers (e.g. your mobile and your business partner mobile would both ring).

EMAIL NOTIFICATION

This element in the call flow allows you to get email sent to your address with information about the call that passed this block (e.g. missed calls to Sales queue and when caller didn’t leave the voicemail).

MUSIC ON HOLD

Have your clients listen to music when they are put on hold or even a promotional recording. This is a great way to make your small business look bigger while at the same time advertise your products and services.

CALL TRANSFER

Easily transfer calls using either short extension numbers or full telephone numbers. Calls can also be transferred externally to any other telephone number.

PRESENCE

Use BLF (Busy lamp feed) buttons on your phone to see who is available and who is on the phone. It will also show when their phone is ringing.

HOT DESKING – coming soon!

Move freely between desks and offices. Each user in the system can now login and logout of any connected VoIP phone. When logged in, VoIP phone is automatically linked to the User, as if they picked it up from their desk.

VoIP phone options

We offer only high quality equipment to compliment our cloud hosted voice services.
Below you will find list of recommended handsets and accessories (we have many more and these can change and update regularly, please enquire on availability and pricing.)

Yealink T42S

Yealink T42S

Description:
The SIP-T42S IP phone is a dynamic business communications tool for superior voice communications and extended functionality. It has a faster, more responsive interface than the T42G and offers better overall performance. The SIP-T42S is a 12-line IP phone with multiple programmable keys for enhancing productivity. It is with Yealink Optima HD Voice Technology and wideband codec of Opus for superb sound quality and crystal clear communications.What’s more, the SIP-T42S is built with Gigabit Ethernet technology for rapid call handling. Plus, with an all-new USB port, the SIP-T42S boasts unparalleled functionality and expansibility with Bluetooth, Wi-Fi and USB recording features. The new T4S series offers the same elegant appearance of the T4 line, but with improvements for greater interoperability and collaboration.

• 2.7″ 192×64-pixel graphical LCD with backlight
• Opus* codec support
• USB 2.0
• T4S Auto-P template unified
• T4S firmware unified
• Up to 12 SIP accounts
• Dual-port Gigabit Ethernet
• PoE support
• Paperless label design
• Headset, EHS support
• Integrated stand with 2 adjustable angles
• Wall mountable

Yealink T46S

Yealink T42S

Description:
The SIP-T46S IP phone is the ultimate communications tool for busy executives and professionals. In addition to offering better overall performance than the T46G, this device has a faster interface with a rich, high-resolution TFT color display. Built with Yealink Optima HD technology and wideband codec of Opus, this device enables crystal clear communications. The SIP-T46S is also built with Gigabit Ethernet technology, for rapid call handling and use with accessories like a Bluetooth USB Dongle and a Wi-Fi USB Dongle. The new T4S series offers the same elegant appearance of the T4 line, but with improvements for greater interoperability and collaboration.

• 4.3″ 480 x 272-pixel color display with backlight
• Opus* codec support
• USB 2.0
• T4S Auto-P template unified
• T4S firmware unified
• Up to 16 SIP accounts
• Dual-port Gigabit Ethernet
• PoE support
• Paperless label design
• Headset, EHS support
• Wi-Fi via WF40
• Bluetooth via BT40
• USB recording
• Supports expansion modules
• Stand with 2 adjustable angles

Yealink T53W

Yealink T42S

Description:
Especially designed for busy executives and professionals, Yealink SIP-T53W is an easy-to-use Prime Business Phone with an adjustable 3.7-inch graphical LCD that you can easily and flexibly find the comfortable viewing angle according to the personal and environmental needs.

With the built-in Bluetooth 4.2 and the built-in dual band 2.4G/5G Wi-Fi, the SIP-T53W IP Phone ensures you to keep up with the modern wireless technology and take the first chance in the future wireless age. Its built-in USB 2.0 port allows for USB recording or a direct wired/wireless USB headset or up to three Yealink EXP50 expansion modules connection. Benefiting from these features, the Yealink SIP-T53W is a powerful and expandable office phone that delivers optimum desktop efficient and productivity.

• 3.7″ 360×160-pixel graphical LCD with backlight
• Adjustable LCD screen
• Built-in Bluetooth 4.2
• Built-in dual band 2.4G/5G Wi-Fi (802.11a/b/g/n/ac)
• USB 2.0 port for USB recording, wired/wireless USB headsets and EXP50
• Up to 12 VoIP accounts
• Dual-port Gigabit Ethernet
• PoE support
• HAC Handset
• Paperless label design
• Wall mountable

Yealink T54W

Yealink T42S

Description:
Especially designed for busy executives and professionals, Yealink SIP-T54W is an easy-to-use Prime Business Phone with an adjustable 4.3-inch color LCD screen that you can easily and flexibly find the comfortable viewing angle according to the personal and environmental needs.

With the built-in Bluetooth 4.2 and the built-in dual band 2.4G/5G Wi-Fi, the SIP-T54W IP Phone ensures you to keep up with the modern wireless technology and take the first chance in the future wireless age. Its built-in USB 2.0 port allows for USB recording or a direct wired/wireless USB headset or up to three Yealink EXP50 expansion modules connection. Benefiting from these features, the Yealink SIP-T54W is a powerful and expandable office phone that delivers optimum desktop efficient and productivity.

• 4.3″ 480 x 272-pixel color display with backlight
• Adjustable LCD screen
• Built-in Bluetooth 4.2
• Built-in dual band 2.4G/5G Wi-Fi (802.11a/b/g/n/ac)
• USB 2.0 port for USB recording, wired/wireless USB headsets and EXP50
• Up to 16 VoIP accounts
• Dual-port Gigabit Ethernet
• PoE support
• HAC Handset
• Paperless label design
• Wall mountable

Yealink W53P wireless DECT

Yealink T42S

Description:
The Yealink W53P Wireless DECT Phone is a reliable and cost-effective choice for customers who are looking for a mid-level DECT IP phone for their moderate-to-active on-the-move communications. Based on wireless CAT-iq2.0 DECT standard to offer premium and stable HD audio quality for efficient and clear communication. Supporting up to 8 Yealink W53H handsets, the W53P solution allows the mobility and flexibility needed for ‘on the go’ staff members. With support for up to 8 SIP accounts (registrations) and 8 concurrent calls, the W53P is the ideal solution for small to medium-sized environments such as cafes, workshops, etc. With support for the Opus codec, the W53P consistently delivers excellent and professional audio quality in both high-bandwidth and poor network conditions, compared to other wideband or narrowband audio codecs.

• High-performance SIP cordless phone system
• 1.8″ 128 x 160 TFT color screen with intuitive user interface
• Up to 8 concurrent calls
• Up to 8 DECT cordless handsets
• Up to 8 SIP accounts
• Support Opus audio codec
• Up to 18-hour talk time (in ideal conditions)
• Up to 200-hour standby time (in ideal conditions)
• Quick charging: 10-min charge time for 2-hour talk time
• TLS and SRTP security encryption
• Noise Reduction System
• Headset connection via 3.5 mm jack
• Charger wall mountable

Yealink EXP40 LCD expansion module for T46S T48S

Yealink T42S

Description:
The EXP40 Expansion Module for the SIP-T46S and SIP-T48S, expanding the functional capability of your sip phone to a whole new level. It features a large graphic LCD. Two pages of 20 flexible buttons are shown on the display can be programmed up to 40 various features, the productivity-enhancing features include BLF/BLA, speed dialing, call forward, transfer, park, pickup, etc.

• An exclusive collection which quality and detailed designs
• Rich visual experience with 160×320 graphic LCD
• 20 physical keys each with a dual-color LED
• 2 independent control keys are used for fast switch pages
• Stand with 2 adjustable angles
• Wall mountable

Specification Display:
• 160×320 graphic LCD with 16-level grayscales
• LCD Backlight
• Two page views are possible
• Different icons for each function shown on the LCD

Yealink EXP50 colour screen expansion module

Yealink T42S

Description:
The Yealink EXP50 expansion module is designed to be used with the Yealink T5 Series of IP desk phones. Compatible with the T53W, T54W, T57W, T58A and the T58V, the EXP50 enables users to expand the functional capabilities of their phone. With a large 4.3-inch colour screen LCD display, the EXP50 offers a rich visual display with the ability to add an additional 60 features across 3 pages of 20 programmable buttons. Plus, with the option to daisy chain up to 3 expansion modules, users have the option to add up to 180 additional features in total.

• 4.3″” 272 x 480-pixel color screen
• Color icons for rich visual experience
• 20 physical keys on each page with dual-color LEDs
• Three independent control keys with lluminated LED for fast switching pages
• Supports up to 3 modules daisy-chain
• Stand with 2 adjustable angles

Yealink headset UH33

Yealink T42S

Description:
Yealink UH33 is a professional headset with the over-the-head style that eliminates background noise and helps you get in your concentration zone and focus. Coupled with wideband audio technology and HD voice, the UH33-USB delivers richer and clearer conversations, as well as reduces listening fatigue. The simple plug-and-play setup permits you to merely use the USB port to the USB-supported Yealink IP phones, plug it into the USB port or 3.5mm jack to your laptop, or use the 3.5mm jack straight into your smart device.

• Supports Yealink SIP-T41S/T42S/T46S/T48S/T52S/T54S/T56A/T58A/T58V
• For T41S/T42S/T46S/T48S/T52S/T54S: upgrade to the version 82 or higher
• For T56A/T58A/T58V: upgrade to the version 80 or higher
• USB and 3.5mm connectivity to laptop and smart device
• Simple call management via control unit
• Integrated LED indicator and warning tone
• ActiveProtection technology safeguards users from acoustic injury
• HD Voice/Wideband speaker performance and noise cancellation
• 330° bendable boom arm for easy adjustment without breaking

Jabra Pro headset PRO920

Yealink T42S

Description:
Jabro Pro 920 wireless DECT headset for desk phone telephony. The Jabra Pro 920 is the simple, reliable and affordable way to go wireless. It is a profressional entry level headset series that offers all the essential features of a wireless headset in a simple design at an attractive price point. Requires Yealink EHS36 to be fully compatible with Yealink phones.

Yealink headset adapter EHS36

Yealink T42S

Description:
The new advanced Yealink Headset Adapter EHS36 provides the technical interface between Yealink SIP-T48G/T46G/T42G/T41P/T38G/T28P/T26P telephones and a compatible wireless headset. It is approved for use with wireless models made by major manufactures, including Jabra, Plantronics and Sennheiser. The unit is easy to install via a simple link from the EHS36 to the EXT phone port. Its `plug-and-play’ mode gives you direct control of your Yealink phone, with the ability to answer and hang-up calls remotely. It has been designed specifically to ensure maximum effectiveness in reception areas, call-centers and general telephone use. The EHS36 is ideal for corporate, financial, health, government, educational, industrial and SME/SoHo market sectors.

* Full compatibility with Jabra, Plantronics and Sennheiser
* Phone control through a wireless headset
* Plug-and-play, easy to use

Specification Main Features:
Supports Yealink SIP-T48G/T46G/T42G/T41P/T38G/T28P/T26P
Compatible with Jabra,Plantronics,Sennheiser wireless headsets
Plug and play, easy to use
Answer incoming call through remote wireless headset
Terminate calls using remote wireless headset key
Incoming calls are signalled in the headset earpiece

Physical Features:
Built-in a RJ12(6P6C) input port connected to IP phone
1xRJ45(8P8C) output port for GN/Jabra headset
1×3.5mm output port for Plantronics headset
Accessories: RJ12, RJ45, 3.5mm, RJ11 cord

Free calls to 50+ international destinations on the Unlimited Plus Special plan!

We offer unlimited calls to the international destinations listed below.
Mobile calls are also included for countries with the mobile phone symbol displayed.
Premium rate destinations are not included with the Unlimited Plus Special call plan, this includes some mobile destinations.
For a live list of the included destinations, it is recommended to contact our support department.

Free calls to 50+ international destinations on the Unlimited Plus Special plan!

Don't delay, get in touch today to move to VoIP. Or do you already have a system in place but paying crazy prices? We can move you across and start to save you money!

READY TO GO TO VOIP? GET IN TOUCH NOW
READY TO GO TO VOIP? GET IN TOUCH NOW